Mark Cuban, the Dallas Mavericks minority owner, has sparked a debate with his bold statement that "ratings are irrelevant" in the context of sports viewership data. While his comments may seem controversial, they shed light on a crucial aspect of the evolving media landscape in sports.
Cuban's perspective is rooted in the idea that the traditional focus on television ratings is outdated. He argues that the future lies in "subscription retention" and the "churn rate," emphasizing the importance of creating and retaining new subscriptions as the primary source of revenue. This shift in emphasis is particularly relevant as the pay-TV bundle, once the golden goose, declines in popularity. Streaming services are on the rise, and as they become a larger part of the media business, subscription retention and churn rate will become vital metrics for valuating rights deals.
However, Cuban's statement is not entirely accurate. Ratings do matter, especially when considering the long-term health of a league. While year-to-year fluctuations in ratings may not significantly impact a league's financials unless a major rights negotiation is looming, they are still essential for determining the leverage a league's programming provides during distribution negotiations. The more people watch a sport, the more money can be extracted from distributors, and the more broadcasters are willing to pay for broadcast rights.
The relationship between ratings, subscriptions, and churn rate is complex. Media companies are indeed willing to pay a premium for sports that can attract and retain subscribers, as evidenced by Peacock's $100 million investment in a single NFL game. However, the churn rate remains a critical factor for streaming services like Peacock, indicating the challenges of maintaining subscriber interest in live sports programming.
In conclusion, while ratings may not be the sole determinant of a league's success, they remain a valuable data point in the broader context of sports media. As the industry continues to evolve, a comprehensive approach that considers ratings, subscriptions, and churn rate will be essential for understanding the popularity and financial health of sports leagues.